Refund policy

RETURN POLICY

If you made your purchase on our website, we offer store credits, returns & exchanges are easily by emailing us at support@bigredpatriot.com.  All you need is your order number and shipping zip code!  Please do not send items back to our shop without going through our noted return process or they will not be processed.

If you purchased through TIKTOK, TRUTH SOCIAL OR INSTAGRAM, our online portal may not work for your order as Meta order numbers sometimes don't sync up.  If you have an issue please email us directly at support@bigredpatriot.com  

• Exchanges: We offer 1 free exchange within 30 days of purchase.  We will provide you a shipping label through via email.  All exchanges have 30 days from the time tracking shows delivery.
• Store Credit: We offer free returns for store credit. This is limited to on item. We will provide a label via email.   All returns for store credit have 30 days to be initiated from the time tracking shows delivery. After this time period, customer is responsible for shipping.
• Refunds: We offer full refunds (for product, not initial shipping) for customers so long as items are brand new unworn for apparel items and unopened for accessory, mix and decorative items per details below. Customer covers shipping for standard returns.  All refunds must be initiated within 30 days of delivery confirmation by emailing us at support@bigredpatriot.com   Anything outside of 30 days can only receive store credit. Refund will be issued when product is returned and verified by our policy.

Damaged product / wrong item sent: Please contact us at the support email above.  In rare cases like this, we want to get more details from you so we can do audits internally and catch potential issues.  If it's our error, we always take care of you and make it right.